My question has remained unanswered. Is there a way that I could contact customer support directly without having to go through a forum or discussion thread? I would like to know this for future reference if the need to contact them arises.Įrror Code 12: This error code seems to be quite common among simmers from all over the world. For the lucky few who have not experienced this error within their game, I shall describe it and the circumstances it occurs under to the best of my ability. When attempting to save your game, a blue box will pop up reading: "An unexpected error has occurred while saving: Error Code 12. Please consult the readme for details." Usually, this only occurs when one has played for a great deal of time without saving. A few of us receive this error after only playing for about a minute. Of course, my first reaction was to attempt to save my game again, but to no avail. This error continues to pop up nearly every time I try to save my game, even when I have only played for a few seconds. Selecting "Save As" does not allow me to save, though going to "Edit Town" and saving may help once in a great while. I may get lucky occasionally and receive the opportunity to save about three times for one game before receiving this error, but this does not happen often. It isn't a corrupt save that is causing this Any time I start a new game, there is a high probability that this error will occur within only a few minutes. I literally have to save after my sim accomplishes the simplest of tasks such as "becoming thin" after sitting in the sauna from "Sunlit Tides", or simply when they come home from work, with or without a promotion. My gameplay now consists solely of creating sims, building houses, and losing progress. I have done a significant amount of research on this error and have tried nearly everything in order to make my game function properly once again, but none of my attempts have been successful. I have tried even simple things such as giving my saves a break from the "Saves" folders.
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